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Straight Answers Before You Book

Assessment fees, urgent availability, payment, licensing, documentation, and warranty
Review the most common service questions below. If your situation is different, call (313) 343-1087 and we’ll help you choose the right next step.

Frequently asked questions

What would you like to know?

Still have questions? We've got answers. Email us or give us a call.

  • 1) Do you provide free estimates?

    We do not offer free estimates. Our $124.99 Plumbing Assessment covers an on-site evaluation, clear findings, and repair options. If you approve the recommended work, the assessment fee is credited toward that service.
  • 2) Do you offer emergency or after-hours service?
    Yes, when a technician is available. Call us to confirm urgent or after-hours coverage. We prioritize active leaks, sewer backups, loss of essential plumbing, and property-management service interruptions. A $225 after-hours add-on applies when after-hours...
  • 3) Are you licensed and insured?

    Yes. Bryant & Sons Plumbing is licensed and insured. We only use subcontractors who maintain the licenses and insurance required for their work. Proof of licensing or a certificate of insurance can be coordinated when required for a property, project, or m...
  • 4) Do you accept cash or payment apps (Cash App, Venmo, etc.)? When is payment due for assessments?
    We accept major credit/debit cards and approved electronic payment methods. We do not accept cash or consumer peer-to-peer apps such as Cash App, Venmo, or Zelle. The $124.99 plumbing assessment is due when the appointment is scheduled and is credited towa...
  • 5) Do you provide written estimates and invoices?
    Yes—after the assessment, we provide a clear scope of work and pricing for your approval before proceeding. We use digital communication and documentation (email, text notifications, and online approvals through Jobber) to ensure full transparency in sched...
  • What workmanship warranty do you provide?
    Standard workmanship is covered for 30 days from completion, subject to the written scope and exclusions. Manufacturer warranties and maintenance membership terms may differ. Contact Bryant & Sons promptly if there is a concern.

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